Skip to Content

Help centre

Clear filter
Meters & Keypad Meters Keypad meters

What happens if my keypad meter credit is low and I can't top up?

Read more
Meters & Keypad Meters Keypad meters

How will I know if I am running low on credit on my keypad meter?

Read more
Meters & Keypad Meters Keypad meters

How do I top up online for my keypad meter?

Read more
Meters & Keypad Meters Keypad meters

I have lost my keypad meter top up code, what can I do?

Read more
Meters & Keypad Meters Keypad meters

I have lost my keypad meter top up card, what do I do?

Read more
Meters & Keypad Meters Keypad meters

Why do I have a 40 or 60 digit code for my keypad meter instead of my normal 20 digit code?

Read more
Billing & Account Online Billing

What do I do if I have forgotten my online billing password?

Read more
Billing & Account Online Billing

If I want to revert to getting my electricity bills in the post what do I need to do?

Read more
Billing & Account Online Billing

Can I print a copy of my electricity bill from my online billing account?

Read more