What happens if the emergency credit on my keypad meter runs out?

When your emergency credit runs out, extra emergency credit called Friendly Credit is provided in the following situations:

• If your emergency credit runs out after 4pm your electricity will not switch off until 11am the following day.
• If your emergency credit runs out after 4pm on a Friday your electricity will not switch off until 11am the following Monday.
• If your emergency credit runs out on 25th December, 1st January, 17th March or 12th July your electricity will not switch off until 11am the following morning.

Remember any emergency credit or friendly credit  used will automatically be deducted from your top up amount.

Top up online now