Skip to Content
Billing & Account Online Billing

I have forgotten my user name for online billing, what do I do?

Your user name will always be the email address you used to sign up for Online Billing. Even if you update your contact email at a later date, you will always need to log in using the email address you used to sign up. This will always be your unique user id.



Sign up for or login to Your Account Online to access your account information when and where you choose.

Log In Sign Up 

Was this content helpful?

Related content

Billing & Account Online Billing

When I login to online billing will I see my closed accounts and current electricity accounts?

Read more
Billing & Account Online Billing

Can I submit a meter reading if I have Online Billing?

Read more